Items are sold voetstoots, due to uncontrollable operating conditions owing to the nature in which these products are to be used.
Refund & Cancellation Policy
- In the case of repairs undertaken by BuyCCTV’s suppliers, repair times given are merely estimates and are not binding on BuyCCTV.co.za; time is not of the essence of this agreement unless expressly agreed upon in writing by BuyCCTV.co.za. BuyCCTV.co.za shall not be liable for any loss or damage of whatsoever nature that the Customer may suffer as a result of any unforeseen costs and/or delayed repairs.
- Batteries are sold without any warranty.
- Cameras are sold without any warranty – there is one with he suppliers and we will facilitate the process, but we do not offer any warranties.
- Refunds are subject to an inspection of item(s) – in some cases, items will need to be sent to the supplier for evaluation and testing. This can take up to 15 working days. Once a refund has been approved, this may take 5 – 8 business days to be processed.
- All defective merchandise returned to BuyCCTV.co.za must be returned with all cables, power supplies, documentation, etc.
- BuyCCTV.co.za is not responsible for the cost of returning any products to BuyCCTV.co.za’s offices. For your protection, please insure the package and ship via a traceable method. BuyCCTV.co.za is not responsible for lost or damaged packages.
- If any of the above conditions are not met, BuyCCTV.co.za reserves the right either to refuse the return, or to charge a restocking fee of not less than 30%.
- Acceptance of Products: BuyCCTV.co.za shall conduct an incoming acceptance inspection as soon as possible on receipt of products.
You can read more here: https://loadshedbuddy.co.za/about-us-how-to-order/